askCHARITY Contact Us

Frequently Asked Questions

What is askCHARITY.org.uk?
askCHARITY is an online database / search engine which lists charities' key media contacts. It aims to make it easier and faster for media professionals to get in touch with the right people at the right charity for their story or programme. It also aims to open up harder to reach sections of the media to charity's communications officers.

Who runs askCHARITY.org.uk?
askCHARITY is operated by CharityComms.

Is askCHARITY really a free service?
Yes! It's absolutely free for charities to register and it's free for media professionals to use the service.

How do I sign my charity up?
Any registered charity can sign up to askCHARITY for free. Just fill in the simple online sign up form.

How can I change the details listed for my organisation on askCHARITY?
It's easy. Sign in (or e-mail us if you've forgotten your sign in details) and you'll be taken to your charity's own page on the site where you can make any additions you’d like or edit your details.

Can I remove our charity from askCHARITY?
Yes. If at anytime you find that you no longer wish to be listed on askCHARITY please just email Emma and we will remove your organisation's entry.

Who uses askCHARITY?
Journalists, broadcasters, researchers, freelancers; Every kind of media professional, from every kind of media organisation uses askCHARITY.org.uk. We ask all our media users to login and register on the site so that your charity's information and mobile numbers remain password protected. askCHARITY is only marketed to media professionals.

What's The Answer Service?
The Answer Service lets media users send out their requests for spokespeople, interviewees and subject specialists to all the charities within a particular category. The requests will arrive in your charity's nominated email inbox and then it's entirely up to you whether you respond to the media request or not.

I want to speak to someone about askCHARITY!
You can call us on 020 7426 8877.

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